Refund Policy

Our Return and Refund Policy was last updated 09 January 2025

Thank you for shopping at pustakangadi.in.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ಪುಸ್ತಕ ಅಂಗಡಿ

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to pustakangadi.in, accessible from https://pustakangadi.in

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Our Return Policy

Returning of defective / damaged item

If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your order no & send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice. In your return note please advice us whether you would like a replacement or a refund. This facility is only for goods bought from us. Return of any defective / damage item should be done within 3 days from the date of the receipt of the shipment to our working office:

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Please Make Note:

The return courier charges incurred by you will be refunded by us into your account. The maximum courier refund amount we can credit into your account in Rs100/-. Hence, please choose the right courier service for returning the product. Incase, the return courier amount is more than Rs100/- , kindly call our customer care support or drop us an e-mail stating the same and we shall send our courier boys for a pick up or advice you through which courier service you can return the products.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-7795522271